Find where your next customersare getting lost.

We spend 45 minutes going through your website, your Google Business Profile, your social profiles and your enquiry follow-up — while you watch, on a call.

I point out where interested customers are dropping off, then rank the fixes: what's cheap and urgent, what can wait, and what isn't worth doing at all. Afterwards you get a written three-point action plan.

Actually free. No cost, no obligation, and the plan is yours to keep — implement it yourself, hand it to whoever currently does your marketing, or hand it to me.

The only limit is capacity. I run these personally, so there are a handful available each month. If this month is full I'll say so rather than rushing yours.

Me — Frank Stratford. I'm the founder and I do the work. No account managers, no handover to someone junior after you've signed, no ticketing system.

Where a project genuinely needs a specialist, I bring one in and manage them. You still deal with me.

No. I work with businesses right across Australia and sessions run by phone or video call.

If you're in Sydney or the surrounding regions and a face-to-face meeting would help, that can be arranged. Some conversations are just better in person.

It depends on scope, and I don't publish fixed packages because most businesses need something slightly different. Anyone quoting you a price before understanding the problem is guessing.

Scope, deliverables and fees are agreed in writing before anything starts, and there are no hidden charges. The session will give you a realistic indication for your situation.

No. Recent work spans property maintenance, food and consumer products, fragrance and beauty, transport, and garden services.

That includes websites, product branding, packaging visuals, social media campaigns and short-form video — not just one type of build.

Usually the same business day, and always within one business day. I answer enquiries myself.

I won't claim to be available around the clock — I'm one person and that wouldn't be honest. But you'll find me a lot easier to reach than an agency support queue, and if something genuinely urgent comes up outside hours, I'll deal with it.

No lock-in contracts. Project work is quoted and agreed up front. Ongoing arrangements run month to month.

You own your website, your domain, your accounts and your data throughout — including if you decide to leave. That should be standard everywhere and unfortunately isn't.

Then I'll tell you that. Part of what makes the session worth your time is an honest answer about whether you need help at all.

If the site is working and the real problem is somewhere else — pricing, follow-up, the offer itself — that's worth knowing before you spend money fixing the wrong thing.