Service Guarantee

Clear Work. Clear Costs. No Empty Promises.

Marketing outcomes depend on many factors, including customer demand, competition, pricing, offers, advertising budgets, seasonality and how enquiries are handled.

Elevate Engine does not guarantee a particular number of leads, sales, jobs or customers. Instead, we make practical commitments about the work and service we control.

The Six Things We Commit To

Clear Scope

You will receive a written explanation of what is included before work begins.

Transparent Costs

Advertising, software and third-party costs will be explained separately and approved before they are incurred.

Weekly Visibility

You will know what has been worked on, what has been learned and what happens next.

No Empty Performance Promises

We do not guarantee a particular number of leads, customers, jobs, sales or revenue.

Agreed Work Completed

If an agreed deliverable is missed, we complete that deliverable without charging an additional service fee.

A Clear Initial Period

Each package has a clearly stated starting period. There is no ongoing commitment beyond that initial period unless the client chooses to continue.

What This Guarantee Does Not Cover

This guarantee covers the work and service we provide. It does not refund money already paid to Google, Meta or third-party software providers, and it does not promise a specific number of customers, jobs, sales, revenue or return on advertising spend — those depend on your pricing, offer, market demand, seasonality, competition and how you handle enquiries once they reach you.

Read the full Package Terms and Software & Ad Fees Policy for the detail.

Not Sure What You Need?

Tell us what has been happening in the business. We will help you identify the likely roadblock before recommending a package.

Booked Jobs — Guaranteed Call